Text Messaging

The My Home App · Toll-free number (833) 946-6341 · Last updated: November 4, 2026

What we text about

The My Home App uses text messages to reply to people who contact us and to send service-related messages: answers to your questions, follow-ups about a request you made, and one-time verification codes you ask for. We do not send marketing or promotional texts, and we do not sell or share phone numbers for anyone else's marketing.

How you opt in

Text or call us first. When you text (833) 946-6341, you agree to receive text replies from us about your message.
In the app. When you enter your mobile number in My Home and tap “Text me a code,” you agree to receive that one-time verification text.

Consent is not a condition of any purchase or of using My Home. Message frequency varies with your requests. Message and data rates may apply.

Stop and help

Reply STOP at any time to stop receiving text messages from us. You will get one confirmation and no more messages.
Reply HELP for help, or email hello@themyhomeapp.com.

Sample messages

“The My Home App: Thanks for reaching out! We got your message and will reply shortly. Reply STOP to opt out, HELP for help.”
“Your My Home code is 123456. It expires in 10 minutes.”

Your information

We use your phone number only to send the messages described here. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. Our messaging provider, Twilio, processes messages on our behalf. See our Privacy Policy and Terms of Service.